Idea: The Club Penguin Live Online Chat!

Have you ever been frustrated with the wait time of the Club Penguin support team’s reply to your email? You are not alone. A few times, you wonder if they ever saw your email. Although I have a nearly impeccable history with their email response times ever since I joined Club Penguin in 2010, I imagine there is another way to efficiently contact Club Penguin.

Introducing…

The Club Penguin Support Team’s Live Online Chat!!

Ask them questions like these, or all sorts of other questions, with a faster response time. Here is an example I created of what this live online chat would look like.

Ask them questions like these, or all sorts of other questions, with a faster response time. Here is an example I created of what this live online chat would look like.

Get quicker response times and solve your problem or find the answers to your concerns faster with this means of contact! Unless you have reasons to send them an email, like a more formal, serious matter you want to address, ask them questions via the live online chat. You could ask them a variety of questions, whether it could be requesting more information about membership to wondering how to care for your Puffles. Or you could suggest them how to improve in the future. Communicating in this way would benefit both you and the Club Penguin support team since it saves more time for you and CP’s support representatives can resolve your concerns faster, giving them more time to help other penguins.

It’s so easy, Rookie could do it while balancing on a tightrope and eating pie at the same time. First, log in with your penguin once you access the live online chat page, similar to logging on when you comment on the What’s New blog and sending them fan art. Then, enter the information that CP requests from you, like the type of question you are asking and so on. Afterwards, wait until a support representative reaches towards helping you, chat with them, and hopefully get your answers in just a couple of minutes! Of course, I am sure Club Penguin would have to implement additional features and attributes to this quick form of contact, but this would be how it would be structured, in general.

Do you think contacting Club Penguin via their own live online chat would be speedy and efficient? Or would you prefer sending them an email? Let me know in the comments below, and thanks for reading. 🙂

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2 thoughts on “Idea: The Club Penguin Live Online Chat!

  1. WOW – AWESOME IDEA TECH70, THAT WOULD BE SOOOOOO EPIC – WOW 😀 🙂

    Keep up the good work, Tech. Your ideas are the bests 😀

    And guess what? I’ve bought a Wacom tablet, the one that some of the Club Penguin Artists still use, as a birthday present due that my birthday was 2 days ago 🙂

    Fell free to visit my blog 🙂

    P.S: Club Penguin is THE BEST one – And is in this island that I want to stay FOREVER 😀

    Liked by 1 person

  2. Reblogged this on Club Penguin Mountains and commented:
    Hey everyone,

    I recently read this very cool idea for Club Penguin by Tech70. I highly suggest that you check it out, but I’m going to give my thoughts on the idea. This post will not affect the schedule.

    As good as an idea it’d be for people wishing to get support, I don’t see how Club Penguin could make it happen. They’ve recently just laid of 28 people. If they add this idea, people will need to be responding to emails, calls and the chats. Chats will also dedicate a lot of time as a request a user has might take a while to solve.

    Hopefully in the future they will have the capability to implement this idea, but until then I don’t see how it’ll work.

    Waddle on!
    -Torres 126

    Liked by 1 person

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